Who is Ketoix?
ketoix.com is a blog offering ketogenic diet guides, tips and recipes.
The website address is www.ketoix.com
What personal information do we voluntarily collect?
When visiting and using this website we may collect personal information such as your name, or e-mail address. This information is submitted to us voluntarily when submitting information such as a contact form, leaving comments, registering for the website or subscribing to a newsletter.
When placing an online order through our store, we will collect information entered such as: e-mail address, name, billing address, shipping address. If you choose to make an account or login to an account we will collect the following information: account username, account e-mail address and password.
This information is used for the following purposes:
Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
Our payments are processed using Stripe or PayPal. These payment processors do not give us access to any credit/debit card information or bank account information. However, PayPal will share with us your PayPal e-mail address, PayPal transaction ID, name on PayPal account and if required your address. Stripe will share with us a transaction ID, your name, and billing address.
To help prevent fraud, IP addresses may be captured during checkout.
What personal information do we automatically collect?
When visiting and using this website, we automatically collect information about you and the device being used to access the website. Such as your IP address, browser type, operating system, referring website, pages you accessed, date and time you accessed these pages, and links clicked. We may also record other information about how you use the website and actions performed such as time spent on each page.
While using the Store part of our website, we’ll track:
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Your GEO location through your IP address and browser type: we’ll use this for purposes like showing you localised pricing, estimating taxes and shipping
Shipping address: If required we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order
Billing address: If required you will be asked to enter your billing address at check out by PayPal or Stripe. This information may be shared with us.
What we share with others
When placing orders through our website, we will share information that allows us to process your order with third parties.
This includes our payment processors – Stripe and PayPal.
Shipping companies (for physical products) such as Royal Mail or USPS, so that they can deliver your order.
What are cookies and how are they used?
Cookies are a small data file that are stored in your browser’s settings by websites. Cookies allow websites to log information on your computer.
We use two different types of cookies to log information. Session cookies, which expire when you close your browser and persistent cookies which remain on your computer until deleted. Session cookies contain limited information relating to your current visit to our website. Persistent cookies help provide you with a more personalised experience on the website.
• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly. Some of the features that make your site experience more efficient and may not function properly.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To operate, maintain and improve the website.
• To send you administrative communications such as confirmation emails, technical notices, policy updates, security alerts, and account recovery information.
• To send periodic promotional emails such as newsletters. Promotional emails will provide information on how to opt-out of receiving future emails.
• To follow up with them after correspondence (e-mails, contact form submissions, your comments).
To allow us to fulfil any orders placed through our website and to contact you regarding your order by e-mail or phone.
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Google Analytics will retain your data for up to 26 months.
We will retain data for newsletter subscriptions until you either opt-out or the newsletter ceases to be a service we offer.
Unless legally required to do so, we do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. The anonymous data we use cannot be used to identify you when the data is alone, or combined with data from other parties.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
We have implemented the following:
• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• DoubleClick Platform Integration
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add-on.
Google Analytics – This Google service tracks a visitor to our website, and how the website is used by providing information such as referrals and links clicked. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics. We have opted into anonymizing IP addresses collected by Google Analytics, which removes the personal identifier from your IP address. All information stored by Google Analytics is deleted after 26 months.
Facebook Pixel – Facebook Pixel tracks user behaviour after the user was redirected to Ketoix by clicking on a Facebook or Facebook partner ad. This allows Ketoix to measure the effectiveness of the Facebook advertisements for marketing and statistical purposes. The data collected is anonymous, Ketoix cannot see any personal data of any user. However, the data is collected, saved and processed by Facebook. Facebook may be able to link this data to your Facebook account and may use this data for their own promotional purposes in accordance with the Facebook Data Use Policy available at: https://www.facebook.com/about/privacy/. Facebook has ultimate control over all data gathered. You can choose to opt-out of Facebook collecting your data through Facebook Pixel, and/or using your data for displaying Facebook ads at the following Facebook web page: https://www.facebook.com/settings?tab=ads.
Affiliate Program Participation
ketoix.com may carry out affiliate marketing which is done by embedding tracking links into our website. When clicking on links to a company we have an affiliate partnership with, a cookie will be placed into your browser that will track any sales for the purpose of tracking commissions for sales generated through our affiliate link.
The owner of this website is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon properties including, but not limited to, amazon.com, amazon.co.uk, amazon.ca, endless.com, myhabit.com, smallparts.com, or amazonwireless.com.
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Can change your personal information:
• By emailing us
• By logging in to your account
How does our site handle Do Not Track signals?
We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioural tracking?
It’s also important to note that we allow third-party behavioural tracking
Rights related to your personal information
You can choose to opt-out of any future email communications by following the unsubscribe links in any newsletter emails received, which will remove you from our mailing list(s). You may also notify us at [email protected] to be removed from the mailing list(s).
You can request access to any data held on you by submitting a request to [email protected] or by filling out the form located here.
Amend your data:
You can amend your e-mail subscription(s) by using the link contained at the bottom of e-mails received from us or by contacting us at [email protected]
Have your data forgotten:
Certain situations allow for your data to be forgotten. You may request that we erase any personal data stored. To do this, please contact us [email protected] or submit a request by filling out the form located here.
Please note that we may be legally required to retain certain information, or for the purpose of record keeping or to complete transactions.
ketoix.com uses a variety of plugins to help maintain the website.
Easy Social Share Buttons: View their GDPR information here.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Do we let third-parties, including ad networks or plug-ins, collect PII from children under 13?
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We will notify the users via in-site notification
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.